RGS – Residential Generator Service in NJ and PA

top notch compared to other contractors experience
Mark and Tom are first class
no need to look any further

On time! Through! Friendly! Customer service at its finest! The BEST residential generator service around!

The technician (Marc) was on time as scheduled. Marc was very proficient and professional!

Thanks!

Del Davis

Easy to schedule, came right on time (with heads-up text when he was on his way). Tom was very professional, well-equipped, quick, did excellent job at a good price. What more to ask for? Already scheduled service with them for next year.

I recommend Residential Generator Service. Their pricing is a little expensive but still within the competition and worth the spend for routine maintenance as well as respectful customer service from scheduling to completion of service rendered.

Tom was on time and went through the process of what service he was going to do. I would recommend RGS to anyone needing service to their home generator.

Seemed very knowledgeable and thorough.
I would recommend to anyone that ask for generator service.

From initially scheduling our appointment to discussing the possible generator issue, Marc was truly professional and very easy to work with. The office system backend kept us updated with our appointment via text and email then later presented a picture of Marc to identify himself as the technician. Loved the thought for safety reasons. I definitely would use Marc and his company again and recommend their services.

Tom was very informative and patient with me. I send down the maintance boys for him to show them what to look for. Thank you for employing nice people.

My technician was friendly, thorough, informative, thoughtful about answering questions and performed all of the tasks stated on the invoice and on our phone conversation. So impressed, I booked for next year’s maintenance the same day!

We have been relying on Marc's company to keep our soccer club's generators up and running for our youth. He is reliable and does great work. Highly recommend!

Tom was excellent and professional. He explained start up and stop. He also explained the part needef and why. Highly recommend LLC Residential Genetator Service.

Arrived at the time stated, and performed the service professionally. Also, the service person was very friendly and helpful.

Tom was on time very nice. He explained everything he was doing and never pushed me at all to get anything done. Reliable and good price.

Marc from Residential Generator Service LLC was very patient in explaining everything and did the yearly maintenance. Highly recommend

Great service. Easy to schedule appointments
and texted updates and showed up on time.
Thanks again Marc.

Tom was prompt, courteous, and thorough. He was happy to explain everything in a way that was understandable. Highly recommend.

Tom was here to do our scheduled maintenance check. He was professional and friendly. Everything was completed in a timely way.

We had been struggling to find a vendor for our portable generator maintenance. Everywhere we looked, you needed to bring the generator to a small engine spot or they only worked on specific brands. However, we found Residential Generator Service recently and, after a great chat with Marc, had our first maintenance visit today. Marc was extraordinarily professional, knowledgeable, personable, and prompt. It was an absolute pleasure and we cannot endorse them highly enough for all generator needs.

Tom did a very professional job on repairing our generator everything is working great. We are ready for the next storm Thank you, Tom

HAD THE OPPURTUNITY TO MEET MARK TODAY........ALL I CAN SAY IS IF ALL BUSINESS MEN WERE AS PROFESSIONAL AS MARK WAS TODAY THIS WORLD WOULD BE IN A WHOLE LOT BETTER SHAPE THAN IT IS NOW. MARK INTRODUCED HIMSELF AND WENT RIGHT TO WORK, THE WHOLE TIME ASKING ME TO EXPLAIN TO HIM WHAT WAS GOING ON......HE METHODICALLY ISOLATED THE SYSTEM , CHECKED FOR VOLTAGE AND EXPLAINED THE FIRST STEP WAS TO FIND OUT WHY THE GENERATOR WAS NOT SEEING 120 VOLTS HE FOUND 2 OUT OF 3 FUSES BAD. HEPLACED THEM AND CONFIRMED POWER AT THE CONTROLLER, BUT...THE CONTROLLER WAS NOT SEEING THE 120 V HE EXPLAINED HE TESTED THE BACK OF THE CONTROLLER TO ONCE AGAIN VERIFY 120 V HE THEN SAID THE CONROLLER IS NOT RESPONDING AND IT NEEDS TO BE REPLACED....THE MINUTE HE INSTALLED A NEW CONTROLLER, THE GREEN LIGHT CAME ON HE SWITCHED IT TO AUTO MATIC, THE GENERATOR STARTED, WARMED UP JUST LIKE IT WAS SUPPOSED TO IT KICKED THE POWER BACK ON COOLED DOWN AND SHUT OFF READY TO RESPOND TO THE NEXT POWER FAILURE.
I KNEW NO ONE AT RGS, I TOOK A SHOT AND CALLED THEM.....NOT KNOWING WHAT OR WHO TO EXPECT. AFTER TODAY, MEETING MARK AND THE AMAZING SERVICE HE PROVIED, I WOULD HIGHLY RECOMMEND THEM TO ANYONE.....IF YOU HAVE AN EMERGENCY GENERATOR AND NEED SERVICE, CALL RGS AND ASK FOR MARK, YOU WON'T BE DISAPPOINTED
WSM

Tom was fantastic! He was incredibly thorough, knowledgeable and kind. He figured out our generator issue that was actually due to an electrical issue, and set us up with a proper maintenance plan going forward to keep our generator in top shape. Would highly recommend!

Our generator didn’t come on with a power outage and we called and got an emergency appointment. He immediately identified and explained the problem and made the repair. We’re now customers for all maintenance calls. Thanks

Marc showed up promptly and completed all work in a professional manner and at the price quoted. Very easy to work with!